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Breaking Up With Comcast
June 8, 2010, 8:12 pm View CommentsLook, Comcast, we need to talk.
It’s been a wild few years. I invited you into my home at a time when I lived in a small basement studio apartment and needed Internet access. I had been with DSL for a few months, but we both knew I was just settling. You promised me more channels than I had ever seen in one place, many in startling, breathtaking clarity. I ditched Verizon and signed up with you and your attractive promotional rate.
I was so naïve back then.
Let’s face the facts. I tried to love your digital cable service. I pretended not to care when the Discovery Channel dropped out, sometimes for days, even when you tried to blame it on me.
Maybe I should have listened to my friends. They tried to warn me about you, but I couldn’t resist the way you streamed Netflix in HD.
Over the course of our relationship, you sent me five faulty cable boxes. Five! Who does that? Whenever someone came to swap equipment, you charged me thirty bucks. It should have only taken me two or three service appointments to realize you had no respect for me.
Also, your embarrassingly out-of-date user interface should have been a major red flag.
Oh, remember when I moved to a new apartment in a different neighborhood? You acted like you didn’t even know me and raised my rates without warning. Sure, I tried to call and talk to you about it, but you put me on hold. For over an hour. I believed you when you said my call was important to you, but now I’m not so sure.
Don’t get me wrong, we had some great times, too! You still have the fastest broadband in the city. Remember all those movie trailer downloads? The hours spent playing Xbox? The HD movie rentals? They wouldn’t have been the same without you. And you have a great crew of people on Twitter covering for you.
I’m a different person now. Insanely fast downstream used to be enough for me, but now I need something more. I need reliability and consistency. I need to know my rates won’t change arbitrarily. I need someone I can count on for Internet access without always trying to turn it into a Triple Play.
I’d ask you to please not call with your “special offers”, and I’d ask you to not mail me glossy ads of happy-looking people enjoying your services. But I know you’ll do those things anyway.
I’m boxing up your things, and I’ll drop them by your office on my way home from work. Hopefully, we can end this with civility and without making a scene.
But if you charge me with a “Break-Up Fee”, I’m calling the police.
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I Figured Out Why I Don't Have Internet Access
February 8, 2010, 2:07 pm View CommentsGood news: I found the culprit: a downed tree branch behind my apartment which cut the cable to my building.
Bad news: The alley behind my building hasn’t been touched and most likely won’t be any time soon, unless Comcast has vans that can drive through two feet of snow.
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Someone Please Rent My Apartment
August 26, 2009, 2:36 pm View CommentsAt the end of July, the morning after my friend Krafty’s bachelor party, I decided to move out of my Mt. Vernon studio apartment. Six days later, I signed a lease on my new Hampden apartment.
Unfortunately, it’s almost September and I haven’t found someone to take over my old lease. I have five days to get everything transferred before I need to pay rent on an empty apartment.
I’ve shown it to five people so far, and a sixth is coming tonight.
I’m getting really nervous and stressed over this. I’m not sure I can afford two rents for another month. Still, I love my new place and most everything about it, but the inability to shed this old place is starting to keep me up at night.
I just re-posted my Craigslist ad. Surely someone needs to move into a place September 1st. Right?
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I Shopped for Groceries Like an Adult Human
December 30, 2008, 3:17 pm View Comments
Until very recently, I had been living something of a cliche in my apartment. That is to say, the interior of my my refrigerator looked as if it had been tended to by a bachelor who lives in a studio apartment. It looked that way not just because that is exactly the case, but also because I’d gotten quite lazy about grocery shopping. I ordered Chinese take-out, picked up sandwiches from Never on Sunday, or picked up pizza from Iggies for most meals. Breakfast would include a trip to Donna’s for coffee, and that’s mostly because something was growing in my coffee pot. The dishes situation was a disaster worthy of its own post at a later date.
Hot off the heels of a payday, I made an extensive shopping list–for the first time I could remember–and headed off to the grocery store. I was proud of myself by the time I reached the check-out counter. My cart was stuffed to the brim with groceries, and not just junk food. I had fruit, vegetables, meat, cheese, juice, milk, a few snacks, some frozen pizzas, and various other stuff for around the kitchen.
At the check-out counter, the cashier gave me a knowing look. “Are you moving into a new place?” she asked.
I was suddenly and overwhelmingly embarrassed. Before I realized I was speaking, a lie came out of my mouth. “I’ve been out of town for a while.” She nodded at me, not believing, caring, or both. I was then even more embarrassed that I had tried so feebly to lie about some exotic out-of-town adventure that caused me to suddenly need every kind of food the store had to offer.
$150 later, I unloaded my bags in my refrigerator. As you can see from the photo below, I now have the kind of refrigerator you would expect a grown-up to have. I promised myself I won’t wait until I’m down to condiments before the next trip.